Legal

Privacy Policy

Effective date: 6 September 2026

1. Introduction

Talentcare International ("Talentcare", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect through this website and our services, how we use it, and your rights regarding it.

2. What We Collect

We collect personal data in the following situations:

  • Contact form submissions — name, email address, phone number (if provided), and the content of your message, when you use the contact form on our Contact Us page or email us directly.
  • Client and engagement data — business contact details, and any HR data or survey responses shared with us for the purpose of delivering a consulting engagement.
  • Payment data — when you pay for a service online, payment card and transaction details are collected and processed directly by PayHere, our third-party payment gateway, not by Talentcare. See Section 4 below.

3. How We Use Your Data

  • To respond to enquiries submitted through the contact form or by email.
  • To deliver, invoice, and manage HR consulting engagements and individual services (such as Dream Setting consultations or the Individual Development Programme).
  • To meet our legal, accounting, and regulatory obligations in Sri Lanka.

We do not sell personal data to third parties.

4. Payment Processing via PayHere

Where a service is paid for online, payment is handled by PayHere (Pvt) Ltd, a licensed Sri Lankan payment service provider. When you make a payment, your card and banking details are entered directly into PayHere's secure payment page and are processed by PayHere and its banking partners — Talentcare does not receive, see, or store your full card number, CVV, or online banking credentials. Talentcare only receives confirmation that a payment was made, along with the transaction reference and amount, which we use for invoicing and record-keeping. PayHere's own privacy and security practices apply to the payment step; we encourage you to review PayHere's privacy policy at the time of payment.

5. Data Retention

  • Contact form and general enquiry data is retained for as long as needed to respond to and follow up on the enquiry, and is deleted or archived thereafter.
  • Client engagement data and financial records (including PayHere transaction references) are retained for as long as required to fulfil the engagement and to meet Sri Lankan accounting and tax record-keeping obligations.

6. Your Rights

You may ask us at any time to: tell you what personal data we hold about you; correct inaccurate data; or delete your data, subject to any records we are legally required to keep. To make a request, contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect the personal data we hold from loss, misuse, and unauthorized access. No online transmission or storage system can be guaranteed 100% secure, but we work to protect your information appropriately for its sensitivity.

8. Changes to This Policy

We may update this Privacy Policy from time to time, for example as our services or payment arrangements change. The effective date at the top of this page reflects the latest revision.

9. Contact Us

For any privacy question or request, contact:

videha@talentcareinternational.com
Talentcare International, 85/2B Baptist Avenue, Madiwela, Kotte, Sri Lanka